5600 Buttercup at Beach, Wildwood Crest, NJ 08260 • 609-522-9440

Policies & FAQ’s

Rates

All published rates have been discounted 3% for those choosing to pay cash. Please add 3% to the rates to determine full rate. Please add 14% NJ State Hotel/Motel tax to published rates.

How can I pay my balance?

Balance is due upon check-in and is payable by cash, traveler’s checks, certified bank checks and money order. Credit cards are welcome at a 3% additional charge. We do not accept personal checks upon check in, but you are welcome to pay your balance in full with personal check at least three weeks prior to arrival.

What do you request for a deposit?

For a 1-4 night stay, we request a 1-night deposit.
For a 5-7 night stay, we request a 2-night deposit.
For 8+ nights, we request a 3-night deposit.

To confirm your reservation, we request a personal check, a certified bank check, or a money order within 7 days of making your reservation.

What will you request from me upon check-in?

Upon check-in, we will request the balance, a credit card to swipe to keep on file for incidentals, a $10 key deposit in cash, and your car information, including your license plate number. Please come prepared in order to streamline the check-in process. Also, please be sure to read your confirmation prior to check-in to ensure that all the details are correct.

What is your cancellation policy?

The required deposit of a confirmed reservation is 75% refundable if used with a check or money order, while a Credit card deposit is subject to 70% refundable. Both need to notified with in 14 days prior to arrival date. With a type D,E or Eplus we must be notified 30 days prior to arrival date.

In the event of a cancellation, can my friend take my room so I do not lose my deposit?

It is necessary that our staff speak with potential guests and rent rooms according to our rental procedures. Therefore, transferring all or part of a reservation to friends or family members in the event of a cancellation or change is not permitted.

What if I want to alter my reservation?

Altering your reservation cancels your original reservation. We would be happy to accommodate your reservation change without a service charge, provided we have the availability for your new requests. Due to our rental system in order to maximize our rental capacity during our short season, we may not be able to alter your reservation according to your requests.

What time is check-in and check-out?

Check-in is guaranteed by 3 PM and check-out is prior 11 AM. You are welcome to use the facilities after check-out, however cars must be removed from our lot by 11 AM.

Can I request an early check-in or late check-out?

We cannot guarantee an early check-in, however, if your room is prepared we will be happy to allow you to check-in prior to 3 PM. You are welcome to enjoy our property while you are waiting. We apologize, but we cannot offer late check-outs due to our need to prepare our rooms according to our high standards of cleanliness before the next party arrives.

How many parking spaces do you provide per room? Where can I park additional cars?

Parking is provided for one space per unit for Types: A, A1, B & C. Two spaces are provided for unit Types: D, E & E+. Parking is strictly enforced. We can not provide parking for over sized vehicles. Non-registered cars will be ticketed. The meters on the street are free overnight, from 10 PM – 8 AM.

Can I request a specific room, floor or location?

We do our very best to accommodate specific requests, however rooms are guaranteed by category A – E+ only, not by specific number or location.

Do you have a minimum night requirement?

Rental minimums vary depending on availability and time of the season.

Can I request tables for my group to dine together on the sundeck?

Tables are provided on the sundeck for all guests to enjoy during their stay. We apologize, but we cannot provide additional tables for groups, due to the fact that the sundeck is available for the enjoyment of all guests. Please be considerate of other guests when utilizing the amenities with your party. Please, no moving tables from one room to another.

Do The Wildwoods charge beach fees?

No, we are happy to say that we do not charge beach fees!

Can my friend visit from another motel?

The amenities at the Water’s Edge are provided for registered Water’s Edge guests only. Please, no unregistered guests on the property.

Do you provide cot and crib rentals?

You can request a cot upon check-in for an additional charge. To rent anything else, please call Wildwood Rental Supply at 609-522-2724 or visit their website: www.wildwoodrentalsupply.com.

Can I put my bike in my room?

We provide a bike rack next to the swimming pool. We apologize, but please no bikes in the rooms.

Are you pet-friendly?

No, we are not pet-friendly.

Do you provide a guest laundry facility?

Yes, we provide guest laundry facilities on the 2nd & 3rd floors. Washer and dryer cost $2.00 per load.

Do you provide ice for my cooler?

The ice machine is intended for in-room use only. Please be considerate of others guests in this manner. Bags of ice are available for an additional cost.

What is provided in efficiency units?

Efficiency units have a full kitchen with all flatware, dishes, pots and pans, microwave, full size refrigerator, coffee maker (Mr Coffee with coffee provided), oven and stove top.

Do you provide towels for the beach or pool?

No, we are sorry, but towels are provided for in-room use only.

I prefer to travel the same week every year. Will the Water's Edge automatically renew my reservation for next season?

It is the responsibility of the guest to book their vacation for the following season. While we have many repeat guests, the Water’s Edge management does not presume that a guest or group of guests will return the following season and cannot be held responsible to book a guest’s room for the following year upon check-out without a reservation request. Please inquire upon check-out for further details.

What are your pool hours?

Our pool is open from 9 AM to 9 PM

Misrepresentation of a reservation

Misrepresentation of a reservation effectively voids reservation and will result in forfeiture of the prepaid deposit.

Additional Expenses

Additional Expenses may be added to your credit card for abnormal room wear and tear, missing room items, smoking in the room, and after 11:00 AM check-out.