Policies & FAQ’s
All published rates have been discounted 3% for those choosing to pay cash. Please add 3% to the rates to determine full rate. Please add 14% NJ State Hotel/Motel tax to published rates.
Balance is due upon check-in and is payable by cash, traveler’s checks, certified bank checks and money order. Credit cards are welcome at a 3% additional charge. We do not accept personal checks upon check in, but you are welcome to pay your balance in full with personal check at least three weeks prior to arrival.
For room types A, A1, B or C:
For a 1-4 night stay, we request a 1-night deposit.
For a 5-7 night stay, we request a 2-night deposit.
For 8+ nights, we request a 3-night deposit.
For room types D, E & E Plus:
A deposit of 50% is required.
To confirm your reservation, we request a personal check, a certified bank check, or a money order within 7 days of making your reservation.
Upon check-in, we will request the balance, a credit card to swipe to keep on file for incidentals, a $10 key deposit in cash, and your car information, including your license plate number. Please come prepared in order to streamline the check-in process. Also, please be sure to read your confirmation prior to check-in to ensure that all the details are correct.
Upon receipt of your deposit, you are entitled to a refund of 75% of the deposit amount if cancellation is made at least 14 days prior to the scheduled check-in date. Type D, E, and E-plus must be notified 30 days prior to the arrival date. Please note that after the schedule window, the deposit is non-refundable. Deposits are nontransferable to date changes or future reservations.
It is necessary that our staff speak with potential guests and rent rooms according to our rental procedures. Therefore, transferring all or part of a reservation to friends or family members in the event of a cancellation or change is not permitted.
Altering your reservation cancels your original reservation. We would be happy to accommodate your reservation change without a service charge, provided we have the availability for your new requests. Due to our rental system in order to maximize our rental capacity during our short season, we may not be able to alter your reservation according to your requests.
Check-in is guaranteed by 3 PM and check-out is prior 11 AM. You are welcome to use the facilities after check-out, however cars must be removed from our lot by 11 AM.
We cannot guarantee an early check-in, however, if your room is prepared we will be happy to allow you to check-in prior to 3 PM. You are welcome to enjoy our property while you are waiting. We apologize, but we cannot offer late check-outs due to our need to prepare our rooms according to our high standards of cleanliness before the next party arrives.
All units are guaranteed one parking spot in the front of the building. For units D, E, and E-plus we have allocated only 2 designated parking spots to accommodate your vehicles. If you are not utilizing the second parking spot, we would greatly appreciate it if you could please notify our office. This will allow us to make efficient use of the additional parking space for the benefit of other guests at the motel. Parking is strictly enforced. WE CANNOT PROVIDE PARKING FOR OVERSIZED VEHICLES. Non-registered cars will be ticketed. Also, please ensure that your vehicle is parked between the lines.
We do our very best to accommodate specific requests, however rooms are guaranteed by category A – E+ only, not by specific number or location.
Rental minimums vary depending on availability and time of the season.
Tables are provided on the sundeck for all guests to enjoy during their stay. We apologize, but we cannot provide additional tables for groups, due to the fact that the sundeck is available for the enjoyment of all guests. Please be considerate of other guests when utilizing the amenities with your party. Please, no moving tables from one room to another.
No, we are happy to say that we do not charge beach fees!
The amenities at the Water’s Edge are provided for registered Water’s Edge guests only. Please, no unregistered guests on the property.
You can request a cot upon check-in for an additional charge. To rent anything else, please call Wildwood Rental Supply at 609-522-2724 or visit their website: www.wildwoodrentalsupply.com.
We provide a bike rack that is under 24-hour surveillance in between the two buildings. Please bring secure bike locks. The motel may provide locks but this is not guaranteed for all guests as supplies are limited. We suggest that all guests bring their own for maximum security. There, no bikes allowed in rooms
No, we are not pet-friendly.
Yes, we provide guest laundry facilities on the 2nd & 3rd floors. Washer and dryer cost $2.00 per load.
The ice machine is intended for in-room use only. Please be considerate of others guests in this manner. Bags of ice are available for an additional cost.
Efficiency units have a full kitchen with all flatware, dishes, pots and pans, microwave, full size refrigerator, coffee maker (Mr Coffee with coffee provided), oven and stove top.
No, we are sorry, but towels are provided for in-room use only.
It is the responsibility of the guest to book their vacation for the following season. While we have many repeat guests, the Water’s Edge management does not presume that a guest or group of guests will return the following season and cannot be held responsible to book a guest’s room for the following year upon check-out without a reservation request. Please inquire upon check-out for further details.
Our pool is open from 9 AM to 9 PM
Misrepresentation of a reservation effectively voids reservation and will result in forfeiture of the prepaid deposit.
Additional Expenses may be added to your credit card for abnormal room wear and tear, missing room items, smoking in the room, and after 11:00 AM check-out.
The guest is responsible for payment of all nights reserved. Altering your reservation cancels your original reservation. We would be happy to accommodate your reservation change without a service charge, provided we have the availability for your new requests. Due to our rental system in order to maximize our rental capacity during our short season, we may not be able to alter your reservation according to your requests.